Privacy Policy
Overview
Your privacy is very important to you & us.
Ginkgo Clinic will always act to protect your information.
Information gathered from you will, at all times, be protected and never used or shared in any other way than what we confidentially agree to.
This statement tells you in general terms what our commitment is and how you may access personal information that we keep.
Ginkgo Clinic is in alignment in complying with the federal Privacy Act 1988, and to the extent applicable, the EU General Data Protection Regulation (GDPR).
What Personal Information Do We Collect & Why?
The personal information we collect is in most cases supplied directly by you when you give us your details, make a booking or provide feedback to us.
Personal information can include information such as your name, birth details, address, contact details , marriage plans and shopping purchases.
The type of service or interaction you wish to receive will determine the specific type of information we need to collect. Personal information may include the following:
Name, address, phone and other contact details (fax, email etc), merchandise information (purchases, orders etc), and method of payment.
We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your contact or email preference, respond to surveys and/or promotions.
We may collect information for a number of reasons including to:
physically deliver products or services to you
better understand your requirements and preferences.
protect against fraud, impersonation or theft
provide newsletters and information that may interest you via signing up.
provide you with products and services during the usual course of our business activities via email
administer our business activities;
manage, research and develop our products and services;
provide you with information about our products and services;
communicate with you by a variety of measures including, but not limited to, telephone, email, SMS or mail
investigate any complaints.
We do not hold any financial information that belongs to you; however, you should be aware that you may be providing financial information to a third party billing service to whom you may be directed at the time of agreeing to a service or purchasing a product on our website. Please ensure that you have thoroughly read their terms and conditions prior to the use of their services,as information provided to a third party is subject to their terms and conditions and not these.
As a registered Marriage Celebrant & Marriages Only -We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. This includes, necessarily, the relevant Registry of Births, Deaths and Marriages in the State in which your ceremony takes place.How we collect this information
The personal information we collect is in most cases directly supplied by you when you give us your details, to book a reading, attend a coaching session or consultation or provide feedback to us.
We collect information in a number of ways including:
When you give us the information required for Astrological Readings - this is collected via external E-Mail, not online forms.
When you order from our shop or services links.
When you request consultation requiring history and treatments.
Ginkgo Clinic’s Privacy Commitment
We will ensure that your personal data is treated responsibly, confidentially and securely & only used lawfully, in conjunction with a service or treatment in necessary circumstances.
We will take all reasonable steps to store your personal information securely.
In particular, we want you to feel confident in dealing with us on the internet.
No personal data is left electronically on websites.
Access
If you would like to access your personal information please contact us via our contact page.